Warranty Guidelines
Effective November 1, 2016 Page 6
UP Coverage － 2014 & New Vehicles
The following items are not covered under the Elite and Certified Pre-Owned program for enrolled retailed on or after 1/1/2014 (UP Coverage).
Vehicle Maintenance
• Brake pads and rotors (discs), brake shoes and drums
• Filters (including the Carbon Canister)
• Fluid replacement of a component by itself
• Scheduled maintenance services
• Spark plugs
• Wiper blade inserts, blade assemblies/beams
Upkeep
• Adjustments
• Batteries (as a standalone repair)
• Driveshaft flex disc (guibo coupling)
• Engine drive belts
• Exhaust systems (including the gasoline engine catalytic converters and the diesel engine “SC catalytic converter and the particulate filter)
• Flywheel, ring gear and clutch disc contact area
• Fuses
• Manual and SMG transmission clutch assemblies
• Mounts (Engine/Transmission)
• Oils, lubricants, fluids, refrigerants and coolant (except as required in the course of performing repair)
• Rubber engine and heater coolant hoses, vacuum hoses (including clamps and connectors)
• Tires
• Tire balancing and rotation
• Wheel alignment
Suspension
• Ball joints
• Bushings
• Center tie rod
• Coil springs - sagging (except for leveling system pneumatic/hydraulic springs)
• Control arms and brackets
• Idler and pitman arms
• Stabilizer bar links and supports
• Strut elements/shock absorbers (dampers)
• Tie rod ends and adjusting sleeves
• Trailing arms
• Thrust struts
• Wishbones
Effective November 1, 2016 Page 7
UP Coverage － 2014 & New Vehicles
The following items are not covered under the Elite and Certified Pre-Owned program for enrolled retailed on or after 1/1/2014 (UP Coverage).
Body
• Air leaks
• Body carriers, crossmembers, supports, braces and mounts include engine and transmission
• Body panels, body shell, walls, partitions and chassis sheet metal
• Body noises, squeaks and rattles
• Body seals and gaskets
• Bulbs - incandescent, Xenon and LEDs
• Convertible top (except for electrical/electronic components)
• Damage due to rust, corrosion or contamination
• Door brakes and checks
• Door handles and carriers (except for electrical/electronic components)
• Gas pressurized springs/struts
• Glass - side, sliding roof, rear and mirrors (except for electrical/electronic components)
• Latch and lock mechanisms and their related components (except for electrical/electronic com
• Exterior moulding, trim and fasteners
• Paint finish
• Water leaks
• Wheels and valve stems (except for electronic components)
• Windscreen (including the sliding roof)
• Windshield (except for the front rain sensor)
• Wind noises
Interior
• Bulbs - incandescent and LEDs (except for the instrument cluster)
• Carpeting
• Floor and trunk mats
• Headliner/sliding roof liner panel
• Interior noises, squeaks and rattles
• Interior dashboards, consoles, panels, covers, vents, grills, trims and fasteners (except cup hold
• Seatbelt extender arm assembly (except for electrical/electronic components)
• Sunblinds (except for electrical/electronic components)
• Sun visors (except for electrical/electronic components)
• Upholstery (except for seat heating elements and seat occupancy sensor mat)
Accessories
• All non-original equipment parts, components and accessories